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Shipping & Processing

Standard order processing can take 1-3 business days, Monday through Friday, excluding holidays and weekends. To coordinate a weekend delivery, please contact us for availability and pricing.

Orders will be processed the same day if placed by 8 AM PT M-F and do not require alterations or modifications. Orders placed after 8 AM PT will be processed the following business day.

Please allow extra time for alterations requests, including pant hems or adjustments and jacket striping, usually 2-5 business days.

Domestic Shipping

Domestic Shipping

We usually ship FedEx 2 Day®. Upon request, we will offer Overnight Next-Day. For this special request, please call customer service at 800-888-9927, Monday-Friday, 8-5 PT.

Second-Day Shipping Service (FedEx 2 Day®)

Second-Day is only available on select products for our customers who ship orders within the 48 contiguous United States. 

Alaska and Hawaii Shipping Service (FedEx AIR 2nd Day®)
Orders shipped to Alaska and Hawaii are subject to a $30 surcharge and must be shipped via FedEx 2nd Day Air. However delivery is typically 4-5 days + processing time.

Overnight Next-Day
Next-Day delivery is only available on select products for customers who ship orders within the 48 contiguous United States. Next-Day delivery orders will be processed on the same day if placed before 8 AM PT M-F and should arrive in 1 business day. 

International Shipping

International Shipping

International orders are subject to added costs. The added cost is billed separately by the shipping agent upon delivery. M&H will charge the regular shipping rate upon order placement, and the shipping agent will charge Duties + Taxes + Fees.  

FedEx and United Airlines customers already have international shipping established in their contracts. All other customers must call customer service at 800-888-9927 to place international orders.

Duties & Taxes: Duties, taxes, and handling fees, will be paid by the customer and billed by the shipping agent upon delivery.

Two Business Day and Next Day Delivery methods are unavailable for International orders.

    P.O. Boxes

    No Shipping to P.O. Boxes

    Please note that cannot to ship to P.O. Boxes at this time. 

    Tracking Your Package

    Tracking

    You can track your order by  FedEx Tracking.

    Oversized Shipping Charges

    Oversized Shipping Charges

    When shipping in bulk or for unusually sized product orders, M&H Uniforms may need to quote shipping costs accordingly. If you have questions about bulk ordering or drop ship orders, please email customer service at info@mandhuniforms.com  or call 800-888-9927.

    Free Shipping

    Free Shipping

    Occasionally, M&H will email special discounts and offer promotional “free shipping.” Our promo may require an order minimum or the purchase of a specific item.

    Signature Confirmation

    Signature Confirmation

    Some orders may require a signature at the time of delivery. If a signature is required, the carrier will make three delivery attempts, excluding weekends and holidays. Couriers will only deliver if they acquire a signature.

    If an order is returned to M&H, we will apply the cost associated with the return/reshipment against the order. To avoid extra shipping costs, please make sure an authorized adult is available to sign for your package.

    Lost or Damaged Packages

    Lost or Damaged Packages

    If a package is lost or damaged, please email info@mandhuniforms.com to make a formal report. We will do our best to help you find your package. A claim must be filed within ten days of your scheduled delivery date (listed in your shipment email).

    Refunds on Shipping Costs

    Refunds on Shipping Costs

    If items are returned to M&H by the customer, freight (including applicable taxes) is non-refundable.

    Shipping Address Changes

    Shipping Address Changes

    Redirected shipments cannot be guaranteed, as we must work through the shipping carrier. We will do our best to accommodate your request and to update you on the information available. Please call or email M&H Uniforms to request a redirect (carrier change fee may apply).

    Hat deliveries

    Hat deliveries

    Our hats are custom-made to order by Midway Cap Company. The average manufacturing time is 5-6 weeks, plus shipping. 

    Any/all address changes must be submitted in writing to hats@mandhuniforms.com. If M&H can get confirmation of the change from Midway Cap Company, we will acknowledge back with written verification.  Due to the various order and shipping stages, we can only guarantee verified changes.

     

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